Sales Coordinator

Property Management•Orlando, FL

About The Position

A Hotel Sales Coordinator assists clients in booking hotel meeting and event spaces, supports the department team, and provides services directly to clients. The coordinator works with hotel departments and outside vendors to help ensure meetings and events run smoothly. The role answers telephone calls and responds to inquiries, serves as a client point of contact by phone and email, and answers questions about property facilities and services, including operating hours, rates, room types, packages, promotions, entertainment, and restaurants. The coordinator also works internally with the sales and marketing team and handles reports, proposals, collections details, and coordination with clients and suppliers.

Responsibilities

  • Answer telephone calls and respond to caller inquiries pleasantly.
  • Answer client and booker questions about property facilities and services, such as operating hours, rates and room types, packages, promotions, entertainment, and restaurants.
  • Serve as a point of contact for clients and respond to questions and requests by phone and email.
  • Coordinate internally with the sales and marketing team.
  • Generate reports and prepare proposals and collections details.
  • Coordinate with clients and suppliers.
  • Work with hotel departments and outside vendors to help ensure meetings and events run smoothly.
  • Assist clients in booking hotel meeting and event spaces.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid holidays
  • Paid time off
  • Employee Assistance Program and Fund
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