Sales Coordinator

Algonquin Resort • Seattle, WA

9d • $26 - $28 • Onsite

About The Position

The Sales Coordinator plays a central role in supporting the hotel sales team, partnering closely with Sales Managers to manage the details that turn inquiries into confirmed business. The role handles contracts and proposals, group bookings, rooming lists, billing setup, reporting, and sales-system accuracy. Through organized, responsive, and professional client service, the coordinator supports groups and events from initial inquiry through final invoicing and helps the team deliver personalized guest experiences.

The position is with Kimpton Hotel Monaco Seattle, a newly renovated hotel in downtown Seattle. The hotel describes its culture as refreshingly human, emphasizing authenticity, empowerment, creative problem-solving, guest-focused service, and inclusion and belonging.

Requirements

• Previous experience in hospitality or the service industry.
• Strong organizational skills and attention to detail.
• Excellent communication and follow-up skills.
• Proficiency in Microsoft Office.
• Confidence learning and working in hotel systems.
• Ability to remain calm under pressure and prioritize and adapt as needs shift.

Responsibilities

• Serve as the first point of contact for inbound sales leads by phone and email, respond promptly, and log details in the appropriate system.
• Monitor incoming RFPs and ensure timely follow-up.
• Maintain warm, timely, and professional communication with clients and internal teams.
• Prepare and process contracts, proposals, and addendums accurately.
• Work with Sales Managers to maintain accurate and current group bookings.
• Monitor and update group bookings in property systems as plans change.
• Create booking links for group attendees.
• Manage rooming lists, including last-minute changes.
• Assist with individual reservations booked under negotiated or special rate categories.
• Set up group billing and enter group details into the hotel's sales, POS, and event systems.
• Process invoices accurately and on time.
• Run and distribute sales-system reports to keep hotel teams informed.
• Provide day-to-day administrative support, including correspondence, phone coverage, and scheduling.
• Perform additional responsibilities as assigned by the Director of Sales & Marketing and General Manager.

Benefits

• On-site parking.
• Dry cleaning for work attire.
• Hotel and restaurant discounts across Kimpton and IHG worldwide.
• Paid time off, including sick and vacation pay with rollover.
• Paid holidays from the start date.
• Medical, dental, vision, and HSA plans available after 60 days.
• Basic and supplemental life insurance.
• Short- and long-term disability insurance.
• Hospital indemnity, critical illness, and accident insurance.
• Tuition reimbursement.
• Commuter benefits.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed