Sales Coordinator

Sun Communities•Davison, MI

About The Position

The Sales Coordinator handles routine sales office work and administrative responsibilities for the community. The role welcomes guests and prospective and current residents, provides requested community information, supports sales and marketing activities, and helps maintain records, office supplies, and resident communications. The Sales Coordinator also assists with prospective resident applications and approvals, resident questions, and community events, while referring sales prospects and complex matters to the appropriate manager.

Requirements

High school diploma or GED.
One year of experience as a sales coordinator or in another administrative position.
Strong customer service skills.
Good problem-solving skills.
Excellent verbal and written communication skills.
Professional appearance.
Intermediate to advanced computer proficiency, including Microsoft Office Suite, email, internet use, and timely, efficient data entry.
Valid driver's license.

Responsibilities

Greet guests, current residents, and prospective residents, establish rapport, and provide requested information about the community.
Perform general administrative work, including answering phones, typing, copying, faxing, and filing.
Assist with preparing marketing materials for homes for sale, community events, and related activities.
Check the status of Sun Homes inventory for prospective residents.
Review new and pre-owned home listings, show homes, and assist with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor.
Refer sales prospects to the Community/Sales Manager or Sales Supervisor, complete prospect cards, and enter leads into NetSuite promptly.
Coordinate with the Underwriting department to obtain prospective resident application decisions and track approvals and denials.
Review and code invoices and statements for approval by the Community/Sales Manager or Sales Supervisor.
Handle routine resident and customer questions and inquiries professionally and promptly, and refer comments, suggestions, and complex situations to the appropriate manager.
Maintain adequate office supplies and prepare supply orders as needed.
Prepare and print lease agreements, lease addendums, notices to vacate, and other communications as necessary.
Assist with planning and coordinating resident relations events and activities in the community.
Maintain records and files in accordance with the Operations Manual.
Complete new move-in incentive requests for non-Sun Homes deals.
Perform other duties as assigned.

Benefits

Medical and prescription coverage with four plan options.
Dental and vision plans.
On-site fitness center.
Voluntary health and dependent care reimbursement accounts.
Life, accidental death and dismemberment, and dependent life insurance.
Short- and long-term disability coverage.
401(k) plan with employer matching contribution.
Employee assistance program.
Identity theft insurance.
Legal assistance plan.
Pet insurance.
Tuition reimbursement.
Vacation RV site discounts at Sun resorts.
Team member perks and discounts.
Up to six weeks of paid parental leave for the birth, adoption, or placement of a child.
Paid time off, including ten holidays, vacation, personal and sick time, bereavement leave, and jury duty pay.
Advancement opportunities.
Flexible work arrangements or flexibility (as described generally in the benefits statement).