Sales Coordinator - Eaton DC

Schulte Hospitality Group • Washington, DC

5d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Coordinator for Eaton DC. The role supports hotel sales and event operations by assisting with account development and maintenance, revenue booking goals, reporting, customer inquiries, sales documentation, room and conference reservations, and group and banquet events. The coordinator works with customers and hotel teams to meet event deadlines, maintain accurate records and reservations, and support guest satisfaction. The position requires at least one year in a hotel or conference Catering/Sales Assistant role and a minimum of a high school education; post-high-school education is preferred.

Requirements

• Minimum of a high school education.
• At least one year in a hotel or conference Catering/Sales Assistant role.
• Understand cross-team functions and be able to manage processes.
• Strong project management skills.
• Strong problem-solving ability, including metrics-driven and strategic thinking.
• Ability to work effectively in a fast-paced environment and consistently demonstrate strong organizational skills.
• Ability to communicate effectively verbally and in writing.

Nice To Haves

• Post-high-school education is preferred.

Responsibilities

• Assist with identifying and soliciting new accounts and maintaining existing accounts.
• Assist with achieving monthly revenue booking goals.
• Assist with completing daily, weekly, and monthly reports.
• Receive and respond to requests for information and inquiries, either directly or by routing calls to the appropriate team member.
• Compose and distribute routing correspondence, reports, and contracts, including BEOs, sales contracts, PACE reports, and statistical reports, according to organizational practices and at the direction of the Director of Sales or GM.
• Ensure documents are completed accurately and on time, and maintain sales records and filing systems.
• Reserve conference space and book room blocks for guests.
• Assist with setting up, maintaining, and clearing banquet space before and after events.
• Administer group and meeting/banquet events, including greeting groups, creating and placing welcome amenities in rooms, and finalizing items with groups at check-in and check-out.
• Follow up with past clients to ensure guest satisfaction.
• Coordinate with customers on due dates for rooming lists, cutoff dates, BEOs, contracts, and other deadlines.
• Respond to guest inquiries and third-party meeting leads in a timely manner.
• Detail banquet event orders and distribute them to staff.
• Create and maintain group blocks and catering/banquet events in property PMS systems.
• Inspect guest rooms, meeting rooms, and banquet facilities to ensure they meet customer expectations.
• Work closely with the front desk to ensure the accuracy of reservations, groups, and events.
• Work client-related special events.
• Abide by Prime Time Selling hours.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay, allowing associates to get paid today for work today.
• Free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance options.
• Life insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off for eligible associates in accordance with company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED