Group Sales Manager - Eaton DC

Schulte Hospitality Group • Washington, DC

5d

About The Position

Schulte Hospitality Group is seeking a service-oriented Group Sales Manager for the Eaton DC hotel. The role supports hotel revenue goals by building client relationships, securing group and event business, and delivering service excellence throughout the customer experience. The manager learns the hotel's brand and sales strategy, advises clients on facilities and services, negotiates event and room terms, and works with hotel teams on business planning and reporting. The position requires flexible hours that may include evenings, weekends, and holidays.

Requirements

• Minimum of a high school education.
• Outgoing personality.
• Maintain a professional image through appearance and dress.
• Ability to work collaboratively with the hotel service team to provide exceptional customer service.
• Clear, concise written and verbal communication skills.
• Demonstrated ability to achieve sales goals.
• Proactive, assertive, fast-paced sales approach and drive to succeed.
• Excellent time management skills.
• Understanding of time strategy as developed by Revenue Management.
• Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

• Post-high-school education.
• At least two years in a hotel service role or sales experience.

Responsibilities

• Learn the hotel brand and strategy.
• Drive customer loyalty and account share by delivering service excellence throughout each customer experience.
• Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries by email, phone, and in person.
• Advise clients on hotel facilities and services when proposing and contacting groups and events.
• Build a client base of organizations, associations, and corporate businesses through direct sales efforts to secure hotel business.
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
• Achieve predetermined revenue and sales activity goals.
• Negotiate contracts according to company standards.
• Complete and document all pertinent aspects of solicitation, closing, and customer communications.
• Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company and property policies and procedures.
• Respond promptly and accurately to client requests for proposals and information.
• Monitor local competitors and compare their operations with the hotel's operation.
• Complete daily, weekly, and monthly reports as directed by the DOS/GM.
• Participate in quarterly and annual business and marketing plans and assist with the budget process.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay.
• Free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off for eligible associates in accordance with company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
• Flexible work environment and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED