Sales Coordinator

Concord Hospitality Enterprises • Raleigh, NC

5d

About The Position

The Sales Coordinator supports the Sales and Catering department in managing and maintaining corporate, group, and catering business. The role focuses on sales operations, event details, and successful execution of group business while providing a high level of customer satisfaction and support to external clients and internal partners. The position serves as a liaison among Sales and Catering team members, the Event Management team, and other hotel departments.

The coordinator responds to sales inquiries, supports booking and event processes, manages related documentation and details, and works with cross-functional teams throughout the pre-event, event, and post-event phases. The role also contributes to sales activity and revenue goals and supports departmental objectives through meetings, training, and reporting.

Requirements

• Strong organizational skills and keen attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with digital sales systems or willingness to learn.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Team-oriented mindset and a proactive, professional approach.

Nice To Haves

• Prior hospitality or sales support experience.

Responsibilities

• Respond to sales inquiries and communicate professionally and promptly with clients and internal teams.
• Support sales and catering operations, including managing room blocks, reports, billing details, and event documentation.
• Coordinate and communicate event details through pre-event, event, and post-event phases.
• Track deadlines, client requirements, and event milestones to support successful execution.
• Use sales systems and tools to support booking processes and team goals.
• Participate in meetings, training, and reporting to support departmental objectives.
• Collaborate with cross-functional teams to deliver exceptional service and seamless events.
• Assist in achieving sales activity and revenue goals through client interaction and support.
• Maintain organization, attention to detail, and compliance with company policies.
• Perform additional duties as assigned by leadership.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance plans.
• Life insurance with short-term and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training and development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed