Sales Coordinator

Marriott•Aspen, CO

17d•$25 - $26

About The Position

The Sales Coordinator performs general office duties to support Sales & Marketing, including filing, emailing, typing, faxing, and copying. The role prepares sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders; promotes awareness of the brand image; and gathers materials and assembles information packages, including brochures and promotional materials. The coordinator uses sales techniques to maximize revenue while maintaining existing guest loyalty and enters, retrieves, reconciles, and verifies sales-process information in relevant software, including commissions, leads, and third parties. The role serves as a client point of contact by phone and email, responds to questions and requests, and answers guest questions about property facilities and services, including operating hours, rates, room types, packages, promotions, entertainment, restaurants, and special events. The coordinator follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and welcomes and assists guests according to company standards. The position requires clear and professional communication, accurate preparation and review of written documents, appropriate telephone etiquette, positive working relationships, teamwork, and compliance with quality assurance standards. It also includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance, as well as other reasonable duties requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.

Responsibilities

Perform general office duties supporting Sales & Marketing, including filing, sending emails, typing, faxing, and copying.
Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
Promote awareness of the brand image internally and externally.
Gather materials and assemble information packages, including brochures and promotional materials.
Use sales techniques to maximize revenue while maintaining existing guest loyalty.
Enter, retrieve, reconcile, and verify sales-process information, including commissions, leads, and third parties, in relevant software.
Serve as a point of contact for clients and respond to questions and requests by phone and email.
Answer guest questions about property facilities and services, rates, room types, packages, promotions, entertainment, restaurants, and special events.
Follow company policies and procedures and protect confidential information and company assets.
Maintain a clean and professional uniform and personal appearance.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by supervisors.