Sales Coordinator

Highgate Hotels • New York, NY

9d • Onsite

About The Position

The Sales/Catering Coordinator provides clerical and administrative support, prepares marketing materials, and performs other duties to help ensure smooth Sales/Catering operations. The role also provides attentive, courteous, and efficient service to guests. The position is at Row NYC, a hotel in Manhattan’s Times Square managed by Highgate Hotels.

Requirements

• High school diploma or equivalent required.
• Computer knowledge and skills required.
• Must communicate effectively, verbally and in writing, with employees and guests at all levels.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to maintain confidentiality of information.
• Must be able to understand and apply complex information and data from various sources.

Nice To Haves

• Experience in a hotel or related field preferred.
• Three to five years of progressive experience in a hotel or related field preferred.
• College coursework in a related field is helpful.

Responsibilities

• Answer telephone calls and email messages and respond accordingly.
• Open and distribute mail.
• Keep abreast of applicable computer programs and innovations.
• File pertinent correspondence in a timely manner.
• Type departmental correspondence.
• Maintain an adequate inventory of office supplies.
• Support the smooth operation of the office.
• Type and distribute meeting minutes.
• Maintain a trace file as needed.
• Prepare Banquet Event Orders (BEOs) according to client needs for catering.
• Assist with daily operations as needed.
• Assist with copying, faxing, and mailing.
• Greet guests, clients, and employees when necessary.
• Attend meetings and training as required by management.
• Maintain regular attendance and comply with hotel standards, including appearance, grooming, uniform, and nametag requirements.
• Provide attentive, friendly, courteous, and service-oriented assistance to guests and employees.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Help maximize productivity, identify problem areas, and assist with implementing solutions.
• Anticipate, prevent, identify, and resolve problems as needed.
• Understand and apply information and data from various sources to meet objectives.
• Cross-train in other hotel-related areas.
• Maintain confidentiality of information and show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED