Sales Coordinator

DELCO DEVELOPMENT•Woodbridge Township, NJ

About The Position

The Sales Coordinator supports the Sales Department of Hampton Inn Woodbridge by handling daily clerical and administrative duties and working with various markets and clientele. The role supports contract administration, group bookings, meetings, events, client communication, invoicing, reporting, and coordination with other hotel departments. The coordinator also helps maintain back-of-house cleanliness after events, supports brand standards, and performs other tasks assigned by management or the Director of Sales & Catering.

Requirements

Knowledge of basic hotel operations.
Knowledge of Microsoft Office.
Reliable transportation.
A valid driver’s license and clean driving record.
Ability to lift up to 20 pounds without assistance.
Ability to sit or stand for long periods.

Responsibilities

Research the sales area and interact with existing and prospective clients.
Oversee contracts after they are returned to the hotel, including sending countersigned contracts to clients, entering data into the system, creating files, confirming payment forms and receipts, and forwarding contracts to Convention Services.
Print the weekly group pickup 10-day BEO report, prepare BEO meeting packets, enter actual group pickup, and run the cut-off date report for groups 30 days out.
Track sent contracts and their return due dates, and update management on past-due contracts.
Perform clerical duties such as answering phones, sending mail, maintaining the sales office calendar, and sending client receipts.
Conduct site tours, attend weekly sales meetings, and assist with special events as needed.
Send invoices, post charges, and process advance purchase deposits.
Process invoices and post allowances to the redemption A/R account.
Develop and send folios for meetings, A/R Accounts, and VP Rollup reports.
Maintain back-of-house cleanliness standards and schedule in-house employees to clean after events.
Ensure caterers follow the event clean-up checklist and perform other duties assigned by the Director of Sales & Catering.
Add meetings and group bookings to the system using OnQ Sales and Events; create group masters, enter group rooming lists, and post payments to A/R and group masters.
Respond to SALT surveys and oversee client amenities.
Work as a team with all hotel departments.
Understand and follow brand standards.
Perform other tasks assigned by management.