Sales Coordinator

Aston Carter • Grove City, OH

5d • $25 - $28 • Onsite

About The Position

The Sales Coordinator is the primary point of contact for assigned dealer and customer orders. The role ensures accurate order processing and communication throughout the production lifecycle, working with sales, production, purchasing, engineering, and quality teams to support customer needs, resolve issues, and provide a high level of service.

This is a contract-to-hire position based onsite in Grove City, Ohio. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, in a business-casual office environment. The role involves frequent collaboration with customers, dealers, sales teams, and manufacturing operations to support successful order delivery.

Requirements

• At least 3 years of experience in a Sales Coordinator, Customer Service, Purchasing, Administrative, or Sales Support role.
• Strong customer service, organizational, and multitasking abilities.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Experience with order processing, purchase orders, change orders, and customer support.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaborate across multiple departments.

Nice To Haves

• Manufacturing, automotive, or industrial experience.
• Experience with ERP or order management systems such as SAP, Oracle, Epicor, or Dynamics.
• Background supporting dealers, distributors, or outside sales teams.
• Knowledge of purchasing, sourcing, logistics, or supply chain operations.

Responsibilities

• Serve as the main contact for dealer and customer orders.
• Process customer orders and coordinate with sales teams to prepare orders for production.
• Handle special requests, pricing inquiries, and custom order options.
• Assist with sourcing special items and coordinating with internal teams.
• Manage order changes, customer inquiries, and operational issues.
• Communicate with production, engineering, quality, and purchasing teams to ensure order accuracy.
• Support and train dealer sales teams and junior coordinators on systems and processes.
• Maintain accurate order documentation and customer records.
• Provide exceptional customer service while managing multiple priorities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Voluntary life and AD&D insurance for the employee and dependents
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave, including PTO, vacation, or sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed