Sales Consultant (Ford Norman)

Cavender Auto Family•Norman, OK

13d

About The Position

Confidence Ford of Norman, part of Cavender Auto Family, is seeking motivated Sales Consultants to help customers find suitable vehicles and provide an exceptional buying experience. This is a proactive, high-energy sales role focused on relationship-building, follow-up, and consistent outbound communication. Automotive sales experience is not required; candidates from retail, hospitality, real estate, insurance, telecommunications, and other customer-facing or sales-driven backgrounds are encouraged to apply. Training and support are provided. The company describes its culture through The Cavender Way: integrity, ownership, genuine care for others, exceptional experiences, respect, accountability, teamwork, and continuous growth. It invests in employees, promotes from within, and offers opportunities to build long-term careers. The position offers a $3,000 monthly guarantee for the first 90 days, insurance and other benefits, professional growth training, and career advancement opportunities.

Requirements

Comfort making daily outbound and cold calls is required for success in the role.
Strong communication and interpersonal skills.
Customer-focused mindset and commitment to excellent service.
Self-motivated, goal-oriented, and driven to succeed.
Ability to thrive in a fast-paced, performance-based environment.
Professional communication skills in person, by phone, text, and email.
Willingness to actively prospect and generate business.
Ability to learn and follow a structured sales process.
Valid driver’s license.
Ability to pass a background check, motor vehicle record check, and pre-employment drug screening.

Nice To Haves

Sales or customer service experience preferred.

Responsibilities

Greet customers and identify their vehicle needs and preferences.
Guide customers through the sales process, including vehicle selection, demonstrations, test drives, and paperwork.
Present new and pre-owned vehicles professionally and knowledgeably.
Build customer relationships and deliver an outstanding experience.
Make daily outbound and cold calls to current and previous customers, internet leads, and prospects.
Follow up with customers by phone, text, and email to generate appointments and sales opportunities.
Use CRM tools to track customer interactions, follow-ups, and opportunities.
Prospect for new business and consistently generate leads.
Present pricing, deal structures, and available products clearly and professionally.
Maintain current knowledge of products, features, technology, and manufacturer programs through ongoing training.
Maintain strong customer satisfaction scores.
Coordinate vehicle delivery and registration.
Collaborate with the sales team to achieve individual and dealership goals.