Sales Consultant

Penske Automotive Group•Ontario, CA

1d•$70,000 - $220,000•Onsite

About The Position

BMW of Ontario, a Penske Automotive Group dealership, is seeking a Sales Consultant to deliver exceptional customer experiences and a world-class car-buying experience. The role involves helping customers find the vehicle they want by providing product knowledge, expertise, and authenticity; meeting monthly sales goals; and developing new business through referrals, networking, and repeat customers. Pay is minimum wage plus commission, with expected annual pay of $70,000–$220,000 and uncapped earning potential. The schedule may vary according to operational needs, and work may include evenings, weekends, and holidays. No prior experience or training is required. A high school diploma, GED, or equivalent combination of education and experience is required. A valid driver's license and a driving record that meets insurance requirements and company policy are required; an active sales license is required in states where applicable. The role includes substantial walking and standing throughout the dealership, possible prolonged sitting, and occasional climbing, stooping, kneeling, and light lifting. It involves working both indoors and outdoors in varying weather conditions, and may include helping clear snow from vehicles in winter where applicable.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, and a positive team-player attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic and ability to work in a fast-paced, results-driven environment.
Ability to establish personal sales goals and develop an action plan to achieve them.
Computer proficiency.
Good oral and written communication skills, including face-to-face and phone communication.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to perform basic arithmetic and calculate rates, ratios, percentages, discounts, interest, commissions, proportions, area, circumference, and volume; ability to draw and interpret bar graphs.
Ability to understand and follow work rules and procedures and apply common-sense understanding to written, oral, or diagrammed instructions.
Ability to work independently and complete assignments within given instructions and standard practices.
Ability to interact well with others and positively influence department, dealership, and organizational morale.
High school diploma or GED, or equivalent combination of education and experience.
Valid driver's license and driving record that meets insurance requirements and company policy.
Current and active sales license in states where applicable.
Ability to meet the physical demands of light work, including lifting no more than 20 pounds at a time and frequent lifting or carrying of objects up to 10 pounds.
Ability to walk or stand for at least 50 percent of the time and move throughout the dealership for most of the shift.
Ability to climb, stoop, and kneel; hear and talk; and coordinate foot, hand, and eye movements sufficiently to drive safely.

Nice To Haves

One-year certificate from a college or technical school, or three to six months of related experience and/or training, or equivalent combination of education and experience.
Associate's degree or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training, or equivalent combination of education and experience.

Responsibilities

Deliver a world-class car-buying experience throughout each step of the customer's sales journey.
Provide customers with knowledge and expertise to help them find the vehicle they are looking for.
Establish personal sales goals and implement a plan to achieve them.
Work toward challenging monthly goals to support dealership and career growth.
Generate new business through referrals, networking, and repeat business.
Understand, keep abreast of, and comply with federal, state, and local regulations affecting retail automotive sales.
Process and organize data for management analysis.
Follow work rules, procedures, and instructions, and complete assignments independently within established parameters.
Assist with cleaning vehicles of snow during winter months where applicable to the local climate.