Sales Consultant FT - Great Lakes Crossing Outlets

Auburn Hills Loft • Auburn Hills, MI

5d • Onsite

About The Position

Arhaus is hiring a full-time Sales Consultant at its Loft location in Great Lakes Crossing Outlets in Auburn Hills, Michigan. The Sales Consultant maximizes sales while consistently delivering an exceptional guest experience and representing the Arhaus brand enthusiastically. The role uses the company’s selling model to close transactions and requires conducting business according to company standards, policies, and procedures.

The Sales Consultant develops selling behaviors and product knowledge, cultivates guest relationships, and follows up before and after sales and at delivery. The position also involves daily store operations, responding to guest concerns, meeting sales and productivity standards, and collaborating with the store team. Compensation is hourly, non-exempt, with a minimum hourly base plus 1% commission on net written sales for the calendar month, and eligibility for monthly sales incentives if achieved.

Requirements

• Driven to achieve sales goals.
• Demonstrates knowledge of and passion for company products and services.
• Strong organizational, time-management, technological, and communication skills.
• Ability to work independently and collaboratively.
• Ability to deliver high-quality guest relations.
• Professional appearance and demeanor.
• Flexible schedule that meets business needs, including evenings, weekends, and holidays.

Nice To Haves

• Sales skills, a sense of design, or related experience.

Responsibilities

• Meet required monthly sales and productivity standards.
• Continually develop enhanced selling behaviors according to the company’s selling model.
• Demonstrate strong product knowledge.
• Maintain a guest book to organize, generate, and cultivate business.
• Perform proactive and consistent follow-up with guests before and after the sale and at delivery.
• Improve performance based on feedback provided by store management.
• Promptly solve guest concerns.
• Perform opening and closing duties as directed.
• Accurately perform all systems functions and maintain operational standards.
• Record all hours worked.
• Review and act upon email and company communications.
• Participate in weekly one-on-ones and team meetings.
• Work collaboratively with all team members.

Benefits

• Exceptional advancement opportunities.
• Competitive earnings and bonus opportunities.
• Generous employee discount.
• Medical, dental, and life insurance benefits; offerings differ between full-time and part-time status.
• Flexible spending plan.
• 401(k) retirement program.
• 529 college savings plan.
• Paid vacations and holidays for full-time employees only.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed