About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the products while achieving sales goals and contributing to a vibrant team. The role involves building emotional connections and lasting customer relationships, supporting loyalty, and maintaining a welcoming, organized store environment. You will stay current on product knowledge and use digital tools to enhance the customer experience. Swarovski offers product and personal training, recognition, employee discounts, paid volunteering leave, employee assistance support, and career development opportunities. Sales Consultants may develop into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Be curious, empathetic, results-driven, and a team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development opportunities.
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