Part Time Sales Consultant Trainee

CarMax•Buena Park, CA
•Onsite

About The Position

As a CA Sales Consultant Trainee at CarMax, you will help customers find vehicles suited to their lifestyles by building relationships, understanding their needs, and providing an honest, transparent customer experience. No prior auto sales experience is required. CarMax provides paid training, a personal sales mentor, and ongoing development opportunities. The role offers potential career paths into mentorship, management, and leadership.

Requirements

  • Strong listening and communication skills and a customer-focused mindset.
  • High self-motivation and the ability to work independently and as part of a team.
  • Comfort using technology to process transactions and access inventory information.
  • Ability to adapt to a fast-paced, dynamic environment.
  • Commitment to integrity and transparency in customer interactions.
  • Willingness to learn and grow through CarMax-provided training and mentorship.

Nice To Haves

  • Sales or customer service experience in retail or similar environments.

Responsibilities

  • Help customers find vehicles that fit their needs using knowledge of CarMax inventory.
  • Guide customers through the vehicle-buying process, including appraisals, test drives, and financing applications.
  • Listen actively and provide clear, honest information to deliver an exceptional customer experience.
  • Complete accurate transaction documentation.
  • Collaborate with team members to meet customer needs and achieve store goals.
  • Maintain a professional, customer-first approach in every interaction.
  • Stay informed about CarMax products, services, and promotions.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean, orderly work area.

Benefits

  • Paid training and a dedicated personal sales mentor.
  • In California, the position is eligible for incentives and bonuses.
  • Part-time associates may be eligible for sick time where required by state law.
  • Part-time associates may be eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
  • Part-time associates may be eligible for four hours of Floating Holiday Time each calendar year, subject to manager approval.
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