Sales Consultant II - Chattanooga, TN

Sysco•Chattanooga, TN

About The Position

The Sales Consultant promotes the Company’s products and services by building relationships with new and existing customers and becoming a valued, trusted business partner. This outside sales representative uses consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning products, FF&E, and MRO products to hotels, management groups, and other markets within an assigned territory. The role focuses on helping customers succeed while achieving Company sales and profit goals. Sales Consultants receive a base salary and may earn quarterly bonuses based on KPI achievement. The position is based in the Chattanooga, Tennessee territory. It requires frequent travel to appointments, training sessions, staff meetings, company events, and industry or vendor trade shows. A personal vehicle may be required for business travel, and employees must maintain a valid driver’s license and provide proof of current automobile insurance. If working remotely, the employee must have reliable internet, required software, and a dedicated, distraction-free workspace. Evening and weekend work may be required depending on customer needs.

Requirements

  • Three to five years of sales experience with a proven record of sales success and accomplishments.
  • Excellent verbal and written communication, interpersonal, and professional interaction skills.
  • Ability to communicate clearly by email and phone and present information effectively to management and associates.
  • Ability to work proactively and constructively with others.
  • Strong organizational and project management skills, including planning, prioritizing, and independently executing multiple initiatives while adapting to changing priorities.
  • Strong in-person presentation, negotiation, and closing skills.
  • Creative, solution-driven thinking and active listening skills for consultative selling.
  • Ability to process information, incorporate feedback, convey ideas effectively, and sell a variety of products.
  • Professional demeanor and ability to build trust with others.
  • Goal-oriented, self-starting approach and ability to work within a team.
  • Familiarity with general finance concepts.
  • Ability to gather and analyze information, develop alternative solutions, make timely decisions, and exercise sound judgment.
  • Tactful approach, ability to react well under pressure, accountability for actions, and follow-through on commitments.
  • Punctuality and consistent attendance at job-related, customer, and company meetings, functions, and conferences; ensure work and customer requirements are covered when absent.
  • Computer literacy, including customer database maintenance, Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook), and internet navigation.
  • Familiarity with analytical software tools and CRM systems.
  • Valid driver’s license and proof of current automobile insurance coverage as required by Sysco.
  • Ability to sit, stand, walk, use a computer keyboard and mouse, and use a telephone; occasionally lift or move up to 20 pounds.
  • If working remotely, reliable internet, required software, and a dedicated workspace free of distractions.

Nice To Haves

  • Bachelor’s degree in Sales, Marketing, or Business preferred.
  • Experience in hospitality or supply/distribution sales preferred.
  • Experience managing new and existing customer opportunities and upselling through relationship sales preferred.
  • Experience with trip planning, territory routing, and account prioritization preferred.

Responsibilities

  • Maintain assigned accounts and identify new sales opportunities among prospective and existing customers.
  • Make sales calls and presentations to develop customer relationships, increase sales, and grow category penetration.
  • Use consultative selling techniques, product knowledge, ROI, system tools, and sales training resources to target prospects and market growth opportunities.
  • Manage assigned accounts and take corrective action as needed to maintain and improve the customer experience.
  • Consult regularly with assigned accounts about new products and services, company changes, holiday schedules, pricing or product information changes, and other opportunities.
  • Notify management promptly when an existing account may discontinue service or when issues remain unresolved.
  • Work with Accounts Receivable to help ensure customers pay invoices within agreed terms.
  • Communicate with internal departments about information needed to service customers, including product movement, new business, and changes to proprietary products.
  • Assist with setting up new accounts, including customer applications, order guides, pricing, order schedules, and files.
  • Coordinate with other departments to meet or exceed customer expectations.
  • Accurately forecast sales results and trends for a territory or group of accounts.
  • Respond promptly to customer needs, solicit feedback, and identify and resolve problems in a timely manner.
  • Attend appointments, training sessions, staff meetings, company events, and industry or vendor trade shows as required.

Benefits

  • Base salary with the opportunity to earn quarterly bonuses based on KPI achievement.
  • Sysco benefits information is available at SyscoBenefits.com; specific benefits are not listed in the posting.
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