Sales Consultant II - Chattanooga, TN

Sysco•Chattanooga, TN

About The Position

The Sales Consultant is an outside sales representative responsible for promoting the Company’s products and services and building relationships with new and existing customers to become their most valued and trusted business partner. The role uses consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E, and MRO products to hotels, management groups, and other markets within an assigned territory. The Sales Consultant helps customers succeed while meeting the Company’s sales and profit goals. Compensation includes a base salary and the opportunity to earn quarterly bonuses based on KPI achievement. The position is based in the Chattanooga, Tennessee sales territory. It involves travel to customer appointments, training sessions, staff meetings, company events, and industry or vendor trade shows. Evening and weekend work may be required depending on customer needs. If working remotely, the employee must have reliable internet, required software, and a dedicated, distraction-free workspace. Applicants must be authorized to work in the United States.

Requirements

  • 3–5 years of sales experience with a proven record of sales success and accomplishments.
  • Excellent verbal and written communication, interpersonal, and professional interaction skills.
  • Strong in-person presentation, negotiation, and closing skills.
  • Excellent organizational and project management skills, including the ability to plan, prioritize, execute multiple initiatives autonomously, and shift priorities as needed.
  • Ability to think creatively, provide solutions, listen actively, process information, incorporate feedback, and convey ideas effectively while selling a variety of products.
  • Goal-oriented, self-starting approach and ability to work constructively within a team.
  • Familiarity with general finance concepts.
  • Ability to respond promptly to customer needs, analyze information, make timely decisions, exercise sound judgment, and handle pressure tactfully.
  • Computer literacy, including customer database maintenance, Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook), and internet navigation.
  • Familiarity with analytical software tools and CRM systems.
  • Valid driver’s license and proof of current automobile insurance coverage as required by Sysco.
  • Ability to sit, stand, walk, use a computer keyboard, mouse, and telephone, and occasionally lift or move up to 20 pounds.
  • If working remotely, ability to maintain reliable internet, required software, and a dedicated, distraction-free workspace.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • Bachelor’s degree in Sales, Marketing, or Business is preferred.
  • Experience in hospitality or supply/distribution sales is preferred.
  • Experience managing new and existing customer opportunities and upselling through relationship sales is preferred.
  • Experience with trip planning, territory routing, and account prioritization is preferred.

Responsibilities

  • Maintain assigned accounts and identify new sales opportunities among prospective and existing accounts.
  • Make sales calls and presentations to develop customer relationships, increase sales, and grow category penetration.
  • Use consultative selling techniques, product knowledge, ROI, system tools, and sales training resources to target prospects and market-growth opportunities.
  • Manage assigned accounts and take corrective action as needed to maintain and improve the customer experience.
  • Consult with assigned accounts about new products and services, company changes, holiday schedules, pricing or product information changes, and new opportunities.
  • Notify management promptly when an existing account may discontinue service or when issues remain unresolved.
  • Work with Accounts Receivable to help ensure customers pay invoices within agreed terms.
  • Communicate with internal departments about information needed to service customers, including product movement, new business, and changes to proprietary products.
  • Assist with setting up new accounts, including applications, order guides, pricing, order schedules, and files; coordinate with other departments to meet or exceed customer expectations.
  • Accurately forecast sales results and trends for a territory or group of accounts.
  • Respond to customer needs, solicit feedback, identify and resolve problems, and develop alternative solutions as needed.
  • Maintain customer and company meeting commitments, punctuality, attendance, and coverage of work and customer requirements during absences.

Benefits

  • Base salary with opportunity to earn quarterly bonuses based on KPI achievement.
  • Benefits information is available at SyscoBenefits.com; specific benefits are not listed in the posting.
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