Sales Commission Analyst

NetApp • San Jose, CA

9d

About The Position

The Sales Commission Analyst supports the administration, validation, and continuous improvement of sales compensation programs across multiple geographies and sales organizations. The role works with commission data and systems to help ensure accurate, timely, and compliant payments while supporting operational excellence and automation. It collaborates closely with Sales Operations, Finance, Payroll, HR, Revenue Operations, and IT.

Requirements

• Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics, Information Systems, or a related field.
• 3–5 years of experience in Sales Compensation, Sales Operations, Finance, Revenue Operations, or related analytical roles.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Advanced Microsoft Excel skills and experience working with large datasets.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet demanding deadlines.

Nice To Haves

• Experience with SPIFF, Anaplan, SAP Callidus, Xactly, or other ICM platforms.
• Knowledge of sales compensation design and administration.
• Experience with Power BI, Tableau, SQL, or similar reporting tools.
• Understanding of SOX compliance and financial governance requirements.
• Experience supporting global sales organizations.

Responsibilities

• Validate commission calculations, earnings, quotas, credits, and attainment results to ensure payment accuracy.
• Support monthly, quarterly, and annual commission processing, including data validation and payout audits.
• Investigate and resolve compensation inquiries, disputes, and escalations within established service-level agreements.
• Partner with Payroll teams to support timely and accurate commission payments.
• Review and validate manual adjustments, exceptions, and off-cycle payments.
• Analyze sales and commission data to identify trends, anomalies, and improvement opportunities.
• Develop and maintain compensation reports, dashboards, and recurring operational metrics.
• Reconcile data across multiple source systems to ensure data integrity.
• Support administration and testing of Incentive Compensation Management (ICM) platforms such as SPIFF, Anaplan, or related tools.
• Participate in system enhancements, user acceptance testing (UAT), and production deployments.
• Ensure adherence to compensation policies, SOX controls, governance requirements, and audit standards.
• Collaborate with Sales Operations, Revenue Operations, Finance, HR, Payroll, and IT stakeholders.
• Support annual plan rollouts, territory changes, quota updates, and organizational changes.
• Identify process improvements and automation opportunities to improve scalability and efficiency.

Benefits

• Comprehensive benefits package, which may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, employee stock purchase plan, and/or restricted stocks (RSUs). Offerings vary by region and are subject to local laws, regulations, and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level