Associate, Commission Analyst

New York Life Insurance•Overland Park, KS

9d•Hybrid

About The Position

New York Life Insurance is seeking an Associate, Commission Analyst to support its Institutional Life business. The role analyzes compensation transactions, evaluates commission-related business issues, supports operational controls, and recommends process improvements to improve accuracy, efficiency, and stakeholder experience. It uses business knowledge, analytical skills, and judgment to resolve compensation matters, identify trends, and support modernization initiatives. The analyst reviews commission and fee payment activity, performs reconciliation and financial analysis, interprets compensation policies, and helps ensure Licensing and Contracting status is in good order. The role also develops reporting and analysis, identifies operational risks and process improvements, contributes to cross-functional process and technology projects, supports requirements gathering and user acceptance testing, and communicates findings to management and business partners. It collaborates with Case Management, Third-Party Distribution, Finance, Technology, Compliance, and Operations, while ensuring compliance with regulatory requirements, internal controls, and company policies.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience is required.
Must have or obtain FINRA Series 6 designation within 12 months of hire.
Must have or obtain LOMA 1 and 2 within 12 months of hire.
Strong analytical, critical-thinking, and problem-solving skills.
Ability to analyze data, identify trends, and develop actionable recommendations.
Strong written and verbal communication skills.
Experience working with Excel and business reporting tools such as Tableau.
Ability to manage multiple priorities and work independently with moderate guidance.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field is strongly preferred.
2+ years of professional experience in compensation operations, accounting, finance, insurance operations, business analysis, or a related discipline.
Knowledge of commission administration, accounting, reconciliation, or insurance operations.
Experience supporting process improvement or business transformation initiatives.

Responsibilities

Analyze commission and fee payment activity to ensure accuracy, identify trends, and resolve discrepancies.
Evaluate compensation-related issues and recommend solutions within established business and regulatory guidelines.
Perform reconciliation and financial analysis of commission and asset-based service fee payments.
Interpret compensation policies and procedures and provide guidance to internal stakeholders.
Ensure good order and compliance of Licensing and Contracting status.
Facilitate renewal requests for Licensing and Contracting appointments and requirements, as applicable.
Develop reports, dashboards, and analyses to support operational decision-making and management reporting.
Identify process inefficiencies, control gaps, and operational risks; recommend improvements and assist with implementation.
Participate in cross-functional projects supporting compensation process modernization and system enhancements.
Gather, document, and validate business requirements for compensation-related process and technology initiatives.
Conduct root-cause analysis on recurring commission issues and recommend corrective actions.
Collaborate with Case Management, Third-Party Distribution, Finance, Technology, Compliance, and Operations teams to resolve business issues.
Support user acceptance testing by validating business requirements, system functionality, and data integrity.
Analyze the impact of compensation plan, regulatory, or business process changes and provide recommendations.
Prepare and present findings, recommendations, and status updates to management and business partners.
Ensure compliance with applicable regulatory requirements, internal controls, and company policies.
Handle special projects and analytical assignments as requested by management.