Sales & Catering Coordinator

Hyatt Place Virginia Beach Town Center • Virginia Beach, VA

21h • Onsite

About The Position

The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups.

Requirements

• Sales and/or hotel experience preferred
• high school diploma and/or equivalent work experience
• Delphi.fdc a plus.

Responsibilities

• Screen and traffic all inquiries into the sales office
• Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs
• Print GRC’s and sales reports for Sales and Staff Meetings
• With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups
• Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls
• Provide “day of event support” meet & greet clients, support operational efforts with catering and or Sales Manager.
• Act as the liaison between client and staff to communicate for a flawless execution.
• May give site tours to potential catering clients and weddings
• Connect with clients pre, during and post events with changes and billing issues
• Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
• Respond to guest concerns or complaints if needed.
• Attend weekly Staff and Sales meetings if needed
• Support DOS/DOC on an annual marketing plan
• Prepare sales kits; create or design marketing flyers to promote business
• Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
• Assist in letter writing for Sales, Catering and the GM
• Obtain in-depth knowledge of Delphi
• Technical Skills
• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• fdc experience or similar sales software needed.

Benefits

• Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
• Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED