Sales & Catering Coordinator

The Glen House•Gorham, NH

5d•Onsite

About The Position

We’re more than just a team – we’re a community dedicated to making a difference every day. Are you ready to be the architect behind unforgettable moments? As the Sales and Marketing Coordinator at The Glen House Hotel, you won’t just be managing events—you’ll be crafting unique, lifetime experiences at the majestic base of Mt. Washington. From breathtaking mountain weddings and milestone life celebrations to rejuvenating wellness retreats and high-impact corporate team-building adventures, you will be the driving force that brings our guests' visions to life. Perfectly positioned alongside the legendary Mount Washington Auto Road and the pristine wilderness of Great Glen Trails, this role offers the thrilling opportunity to blend classic New England hospitality with unparalleled outdoor adventure. If you are a detail-oriented storyteller, an organizational powerhouse, and a passionate relationship-builder ready to inspire our guests from their first inquiry to the day of their flawless event, your next great career journey starts here. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups.

Requirements

Strong sales & relationship management skills
Strong aptitude in working with numbers and comprehending Excel spreadsheets
Keyboarding and general office administration skills
Experience with sales software needed.
Sales and/or hotel experience preferred
High school diploma and/or equivalent work experience
Delphi experience is a plus.

Responsibilities

Screen and traffic all inquiries into the sales office
Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs
Print GRC’s and sales reports for Sales and Staff Meetings
With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups
Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls
Provide “day of event support” meet & greet clients, support operational efforts with catering and or Sales Manager. Act as the liaison between client and staff to communicate for a flawless execution.
May give site tours to potential catering clients and weddings
Connect with clients pre, during and post events with changes and billing issues
Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
Respond to guest concerns or complaints if needed.
Attend weekly Staff and Sales meetings if needed
Support DOS/DOC on an annual marketing plan
Prepare sales kits; create or design marketing flyers to promote business
Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
Assist in letter writing for Sales, Catering and the GM
Obtain in-depth knowledge of Delphi