Sales and Catering Coordinator

WINDSOR CAPITAL GROUP•San Luis Obispo, CA

2h•$23 - $25•Onsite

About The Position

Windsor Hospitality is looking for their newest Sales and Catering Coordinator to join the team at the Embassy Suites by Hilton in San Luis Obispo, CA. This role collaborates with the sales, catering, and banquet teams to achieve established revenue goals and service metrics. The hotel is located in the heart of California’s Central Coast, offering convenient access to downtown SLO, local wineries, and scenic hiking trails.

Requirements

One year or more of proven track record in hospitality sales preferred.
Excellent written and verbal communication skills.
Ability to multi-task through strong organization skills.
Must be computer literate; have experience using Internet Explorer, Microsoft Office.
Database management experience, Salesforce/Delphi FDC, PEP preferred.
Ability to be assertive and persuasive without being aggressive.
Professional, upbeat telephone voice.
Ability to engage management decision-makers and influencers at any level.
Previous experience in an administrative role is desirable.
Demonstrated ability to thrive in a high-paced work environment is essential.

Responsibilities

Assist in driving departmental sales.
Collaborate with and support department managers by preparing accurate and creative customer correspondence and contracts.
Conduct interest research as requested to help secure new business.
Listen to and review customer communications, identify needs, respond appropriately, and maintain strong relationships to support hotel sales and catering events.
Assist with administrative tasks including rooming lists, block routing, customer correspondence, function sheets, weekly event schedules, resumes, reports, and special projects.
Liaise between inter departments to facilitate services agreed upon by sales management and clients.
Own and manage lead log and lead statistics.
Maintain awareness of departmental goals and understand how the role contributes to achieving or exceeding those goals.
Enter group pickup data into Delphi after each group departure.
Prepare estimates of charges for clients.
Perform all other duties as assigned by a manager or supervisor.