Sales & Catering Coordinator

The Glen House•Gorham, NH

4d•Onsite

About The Position

The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Requirements

Obtain in-depth knowledge of Delphi
Technical Skills
Strong sales & relationship management skills
Strong aptitude in working with numbers and comprehending Excel spreadsheets
Keyboarding and general office administration skills
Experience with sales software needed.
Sales and/or hotel experience preferred
High school diploma and/or equivalent work experience
Delphi experience is a plus.

Responsibilities

Screen and traffic all inquiries into the sales office
Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs
Print GRC’s and sales reports for Sales and Staff Meetings
With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups
Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls
Provide “day of event support” meet & greet clients, support operational efforts with catering and or Sales Manager.
Act as the liaison between client and staff to communicate for a flawless execution.
May give site tours to potential catering clients and weddings
Connect with clients pre, during and post events with changes and billing issues
Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
Respond to guest concerns or complaints if needed.
Attend weekly Staff and Sales meetings if needed
Support DOS/DOC on an annual marketing plan
Prepare sales kits; create or design marketing flyers to promote business
Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
Assist in letter writing for Sales, Catering and the GM