Sales & Catering Administrator- Le Meridien Fort Worth Downtown

Remington HospitalityFort Worth, TX
Onsite

About The Position

This role is responsible for maintaining sales files, managing the Accounts Coverage Program, and completing monthly competition statistics. The administrator will also prepare various reports, type and process contracts, proposals, memos, and general correspondence for the sales and catering staff. Additionally, they will handle phone duties, manage hotel mail, prepare daily cash receipts, and oversee the e-mail system for corporate communications. The position involves assisting with checkbook accounting and ordering office supplies, while ensuring adherence to budget guidelines. A key aspect of the role is to maintain a high level of customer service, being attentive, friendly, helpful, and courteous to guests, managers, and fellow employees at all times. The administrator will also manage RFP processing, review outgoing mail, maintain traces for sales and catering managers, and participate in inventory counts.

Requirements

  • High School diploma or equivalent required.
  • Must be proficient in Windows Operating Systems Company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

Nice To Haves

  • Experience in a hotel or a related field preferred.

Responsibilities

  • Maintain Sales files in an organized fashion and as per specified standards.
  • Maintain Accounts Coverage Program.
  • Complete monthly competition statistics of all area hotels and turn into the Director of Sales by the fifth of each month.
  • Complete all 'Month End' reports for the Director of Sales and send to Corporate according to established timeframe.
  • Type and process all contracts proposals memos and general correspondence for sales/catering staff.
  • Type and distribute all banquet event orders banquet checks and Daily Event Sheets for the Catering Manager.
  • Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate.
  • Open date stamp and allocate all hotel mail to the appropriate departments for handling.
  • Prepare Daily Mail Cash Receipts Log. Endorse and drop all checks received through the mail on a daily basis.
  • Type process and distribute all RFP's as directed by DOS.
  • Review all 'OUT' mail from Sales and Catering Managers.
  • Maintain trace for all Sales and Catering Mangers.
  • Order and maintain all Sales forms as specified and participate in monthly inventory counts.
  • Oversee and maintain efficient operation of the e-mail system for Corporate communications daily.
  • Review all 'OUT' mail from the General Manager and process as per instructions.
  • Process monthly office supply order for entire hotel; ensure budget guidelines are met.
  • Assist with the administration of the checkbook accounting system as directed by the Director of Sales.
  • Perform any other duties requested by the General Manager or Director of Sales.
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