Sales Business Development Representative

Ocean Subaru of Fullerton • Fullerton, CA

20d

About The Position

The Business Development Representative receives, processes, and coordinates incoming sales inquiries, showroom requests, service requests, and internet queries. The role provides friendly, helpful customer service by handling inbound calls and greeting visitors, and works closely with the Sales and Service departments to meet customer needs and generate sales. Additional duties may be required on a routine basis; the description is not an exhaustive list of responsibilities.

Requirements

• High school diploma or GED.
• Previous experience in a similar position, such as administrative, clerical, call center, or customer service work.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time-management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Strong phone skills and excellent communication and interpersonal skills.

Nice To Haves

• Working knowledge of the automotive industry.
• Experience with Reynolds and Reynolds.

Responsibilities

• Manage incoming sales and service appointment inquiries by phone or internet, including scheduling and confirming appointments and following up on missed appointments.
• Coordinate questions and issues with the appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special-order parts.
• Help follow up with phone and internet sales leads.
• Manage required paperwork and records and prepare documentation when needed.
• Provide administrative assistance as needed.

Benefits

• Competitive pay based on experience
• Medical benefits
• Paid vacation
• Holidays
• Professional workplace
• Non-smoking workplace
• Drug-free workplace
• Opportunity for advancement
• Direct deposit
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED