PT Seasonal Sales Associate

Michaels Stores•Houston, TX

1d•Onsite

About The Position

The Seasonal Sales Associate provides friendly customer service, helps customers locate products and find solutions, and ensures a fast and friendly checkout. The role supports store operations through truck unloading, stocking, planogram work, merchandise recovery, inventory optimization, and store maintenance. Team members also support rewards and credit-card enrollments, customer surveys, omnichannel fulfillment, shrink and safety programs, and company policies and procedures. The position includes cross-training in Custom Framing sales and production and may involve other duties as assigned. This role is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position requires standing for extended periods, moving throughout the store, and regular bending, lifting, carrying, reaching, and stretching, including lifting heavy boxes and accessing high shelves by ladder or similar equipment. Michaels requires team members in this role to be at least 16 years old.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience is preferred.

Responsibilities

Help customers shop, locate products, and identify solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.