06378 Inside Sales

CosmoProf•Monroe, NC

About The Position

The Sales Associate at Cosmoprof creates a memorable shopping experience by advising customers on hair color, cosmetics, skin care, and nail products. The company provides product knowledge and customer service training. The role involves building customer relationships, recommending products, sharing information about promotions and loyalty programs, processing transactions, arranging merchandise, and helping maintain a professional store environment. Working schedules and hours vary to accommodate different needs and business scheduling requirements.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must be available to meet the scheduling needs of the business.
  • Ability to communicate clearly and concisely with customers, co-workers, and management.
  • Ability to read and explain product labels.

Nice To Haves

  • At least one year of retail sales or customer service experience.

Responsibilities

  • Build customer relationships and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Cosmoprof Culture Values.
  • Use product knowledge training to support customer service.
  • Follow directions and perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, and vision coverage, 401(k), vacation, sick time, and holiday time depending on average hours worked.
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