Sales Associate (Full-Time) - Albany Mall, Albany, GA

DTLR, Inc.•Albany, GA

2d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including providing excellent customer service, driving sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. A standard work week is a minimum of 35 hours and a maximum of 40 hours. The associate builds customer relationships, identifies customer needs, and provides knowledgeable product assistance. The role also supports shipments, restocking, pricing, store presentation, employee training, loss prevention, operational compliance, safety, and business standards. The associate may take charge of the store when necessary and may be asked to work in multiple stores within the assigned district.

Requirements

Previous retail or customer service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service work experience.
High school diploma or equivalent.

Responsibilities

Provide professional, courteous, attentive, honest, and responsive customer service and help customers select suitable products.
Use fashion and trend knowledge to sell appropriate merchandise while maintaining DTLR standards and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying loss or inventory inconsistencies to help meet shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss prevention and security procedures.
Follow point-of-sale procedures, balance money handled during assigned shifts, and work with management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other relevant information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.