Sales Associate (Part-Time) - Albany, GA ( Albany Mall )

Hibbett•Albany, GA

2d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of the products in each store area or department and adherence to the policies, procedures, and standards in the visual manual. The Sales Associate promotes sales and promotions, represents the organization and brand, and creates a distinctive customer experience that helps acquire and retain long-term customers. This position focuses on outstanding customer service and merchandise promotion.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service in accordance with the customer service manual, including greeting customers as they enter and assisting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company-direction memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, following guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.