Full Time - Sales Associate - Plumbing - Opening

Lowe's Home Centers•Hopkinsville, KY

About The Position

The Sales Associate provides customer service in Lowe’s Plumbing department, helping customers find products and services for home improvement projects. The role welcomes customers, answers questions, assists with product selection and merchandise handling, and helps ensure orders and deliveries are accurate and timely. Associates may also work in other store areas as needed and perform department-specific merchandise preparation, such as cutting and threading pipe. The position involves organizing and replenishing merchandise, guiding customers through shopping or checkout, and occasionally loading merchandise. Work may take place indoors or outdoors and involve changing weather conditions, noise, moving or shaking objects, and equipment. Associates must follow safe lifting guidelines and use powered equipment only as required and with proper training or assistance.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as plumbing.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare department merchandise based on customer needs, including cutting and threading pipe.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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