Full Time - Sales Associate - Plumbing - Opening
About The Position
As a Customer Service Associate in the Plumbing department, you welcome Lowe’s customers, help them find products and services for their home improvement needs, and provide friendly, professional service. You assist with locating and handling merchandise, replenish shelves, process orders and deliveries, and prepare department merchandise based on customer needs. You may also guide customers through shopping or checkout and cross-train in other store areas. The role may involve occasional merchandise loading and duties that vary by department and store needs. The position may require work indoors and outdoors in varying weather conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. Associates must follow safe lifting guidelines and use powered equipment only with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver customer service.
- Prepare merchandise based on customer needs, such as cutting or threading pipe.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
