Full Time - Sales Associate - Plumbing - Opening

Lowe's Home Centers•Kimball, TN

4d•Onsite

About The Position

As a Customer Service Associate in the Plumbing department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You listen to customers, answer questions, help locate and select merchandise, and support them through shopping or checkout. You may occasionally load merchandise, replenish shelves, process orders and deliveries, and prepare department merchandise based on customer needs, such as cutting and threading pipe. You may also cross-train in other store areas. Duties can vary by department and store needs.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as plumbing.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and restocking them.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, including cutting and threading pipe where applicable.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.