Full Time - Sales Associate - Plumbing - Opening

Lowe's Home Centers•Wentzville, MO

About The Position

As a Customer Service Associate in the Plumbing department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and make sure their needs are met. You may occasionally load merchandise and prepare department products to meet customer needs, such as cutting and threading pipe. Responsibilities may vary by department, and associates may cross-train in other store areas.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as plumbing.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare department merchandise to meet customer needs, including cutting and threading pipe where applicable.
Guide customers through shopping or checkout.
Perform other duties as assigned.