Full Time - Sales Associate - Plumbing - Opening

Lowe's Companies, Inc. • Kimball, TN

6d

About The Position

The Sales Associate is a Customer Service Associate in Lowe’s Plumbing department. The role welcomes customers, helps them identify products and services for home improvement projects, and provides friendly, professional service. Associates assist customers with finding and handling merchandise, answer questions, organize and replenish shelves, and process orders and deliveries. Depending on customer needs and department responsibilities, associates may prepare merchandise such as cutting and threading pipe. The position may involve cross-functional training in other store areas and occasional travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Physical duties may include prolonged standing or sitting and lifting merchandise; single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as plumbing.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver customer service.
• Prepare merchandise in the department based on customer needs, including cutting and threading pipe as applicable.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed