Full Time - Sales Associate - Tools - Opening
About The Position
The Sales Associate in Tools welcomes Lowe’s customers, provides friendly and professional service, and helps them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and occasionally loading merchandise. Associates organize and replenish merchandise, process orders and deliveries, and may prepare products to meet customer needs. Work is assigned to a department based on hiring needs and skills; departments include Tools and other store areas. Associates may cross-train in other departments and guide customers through shopping or checkout.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, based on eligibility
- Learning and development opportunities
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
