Full Time - Sales Associate - Tools - Opening

Lowe's Home Centers•Dayville, CT

11d

About The Position

The Sales Associate in Tools welcomes Lowe’s customers, helps them find products and services for home improvement projects, and provides friendly, professional customer service. The role involves listening to customers, answering questions, assisting with product selection and handling, organizing and replenishing merchandise, processing orders and deliveries, and guiding customers through shopping or checkout. Associates may cross-train in other store areas and prepare merchandise to meet customer needs. Daily duties vary by department. This role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking equipment and objects. Pay is $16.94–$17.30 per hour; the starting rate may vary based on factors such as position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military and veteran applicants are encouraged to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate, handle, and select merchandise and services for their home improvement needs.
Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Perform other duties as assigned.

Benefits

Multiple health insurance options, including health, dental, and vision insurance.
Tuition assistance and education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broader discount platform.
Flexible schedules.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Potential discretionary benefits based on eligibility, including annual bonuses, deferred compensation, and grant awards.