Full Time - Sales Associate - Tools - Opening
About The Position
The Sales Associate is a customer-facing role in Lowe’s store. Associates welcome customers, help them find products and services for home improvement needs, answer questions, and provide friendly, professional service. Associates assist with selecting and handling merchandise, maintaining stocked shelves, processing orders and deliveries, and preparing merchandise for customer needs. Work is assigned to a department according to hiring needs and skillsets; departments may include Tools and other areas such as Appliances, Hardware, Paint, Plumbing, and Building Materials. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or assistance.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military and veteran talent are strongly encouraged to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Tuition assistance and trade skills scholarships
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% Associate Discount and broader discount platform
- Paid vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Life and disability insurance
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Learning and development opportunities
- Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility
- Business Travel Accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
