Sales Assoc, PT, Mayfaire Town Center- PotteryBarn

Williams-Sonoma • Wilmington, NC

6d

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes assisting customers with purchases and special services, processing transactions, maintaining merchandise presentation and store standards, and supporting sales goals. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must be on two separate days. Associates scheduled for 20 or more hours per week need additional availability to meet business needs.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience preferred but not required.
• Ability to work successfully in a team and independently, and manage one’s time.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must cover two separate days.
• Associates scheduled for 20 or more hours weekly must have greater availability to meet business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.
• Proven ability to exceed sales goals and close sales.
• Ability to think outside the box in an entrepreneurial environment.
• Ability to ask questions that identify customers’ needs and connect them with appropriate products.

Responsibilities

• Provide sincere, friendly, energetic customer service in keeping with World-Class service standards.
• Achieve established sales and contest goals, and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise location, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate product knowledge, including product features and benefits.
• Accurately perform register transactions, including sales, returns, and exchanges.
• Assist with visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards; straighten and clean the store and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management and comply with company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED