Full Time - Sales Associate - Plumbing - Day

Lowe's Home Centers•Shakopee, MN

About The Position

The Sales Associate works in Lowe’s Plumbing department, welcoming customers and helping them find products and services for home improvement projects. The role involves listening to customers, answering questions, locating and handling merchandise, and providing friendly, professional service. Associates may also replenish shelves, process orders and deliveries, prepare merchandise such as cutting and threading pipe, and guide customers through shopping or checkout. Associates may be cross-trained in other areas of the store and may occasionally travel to meetings, training, or neighboring stores.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as plumbing.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other areas of the store to support customer service.
  • Prepare merchandise based on customer needs, including cutting and threading pipe.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business travel accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Associate discount and discount platform
  • Possible annual bonuses, Employee Stock Purchase Plan participation, deferred compensation, and grant awards, subject to eligibility
  • Flexible schedules
  • Track to the Trades program
  • Learning and development opportunities
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