Full Time - Sales Associate - Plumbing - Day

Lowes • Somerset Township, PA

7d

About The Position

As a Customer Service Associate in the Plumbing department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. You spend much of your time listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. Associates may cross-train in other store areas and prepare merchandise for customer needs, such as cutting and threading pipe. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as plumbing.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare department merchandise based on customer needs, such as cutting and threading pipe.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed