Full Time - Sales Associate - Plumbing - Day
About The Position
As a Customer Service Associate in Plumbing, you welcome Lowe’s customers and help them find products and services for home improvement projects. You listen to customers, answer questions, help them locate and select merchandise, and ensure their needs are met. The role also includes organizing and replenishing merchandise, processing orders and deliveries, occasionally loading merchandise, and preparing products for customers, such as cutting and threading pipe. Associates may be cross-trained in other store areas. The position may involve working indoors and outdoors in varying weather and noise conditions, with physical activity including prolonged standing or sitting and lifting merchandise.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down stocking products.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise for customer needs, including cutting and threading pipe where applicable.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with work/life services and no-cost counseling
- Tuition assistance, education support, and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, subject to eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
