Sales Associate

Carter's • Crestview Hills, KY

3d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and children, and support them through the many moments of their parenting journey. You will work in a welcoming and inclusive retail environment that values and develops team members’ skills and talents.

Carter’s describes its culture as close-knit and centered on caring, teamwork, flexibility, and growth. The company provides training and development programs and opportunities to build skills and pursue growth in a current role or beyond. Schedules may accommodate employees’ personal activities, and availability may include days, nights, weekends, and holidays as scheduled.

This job description is not all-inclusive. Duties may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed. Carter’s may reasonably alter duties, responsibilities, job title, and location.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation that can accommodate personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed