Sales Associate (Ashley Ardmore/FT) Non-Safety Sensitive
About The Position
The Sales Associate promotes and sells merchandise displayed on the showroom floor and works directly with internal and external customers to understand and meet their needs. The role involves answering questions about products, prices, availability, and uses; explaining product features, benefits, operation, and care; recommending and helping customers select or locate merchandise; and preparing sales tickets for orders. Associates follow up with customers by email and phone, assist with order inquiries and merchandise-related problems in coordination with customer service and warehouse operations, and work with other departments to ensure customer needs are met. They must stay informed about new products, store policies, and current advertisements, use effective customer relations and product-selling methods, and perform other duties as directed by management. The position has open availability. Pay is $20 per hour during two weeks of training. After training, the associate receives $20 per hour or commission, whichever is greater, for the first 90 days; thereafter, compensation is straight commission. The posting states that salary has no cap. The work takes place indoors in a climate-controlled environment. Physical activities include stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, listening, and repetitive motion. The role requires the ability to lift merchandise, including rare lifting of up to 40 pounds and occasional lifting of up to 10 pounds, and to stand or walk for long periods.
Requirements
- Ability to lift merchandise weighing up to 40 pounds rarely and/or up to 10 pounds occasionally.
- Ability to walk or stand for long periods.
- Ability to listen and respond to customer needs.
- Ability to communicate effectively with team members.
- Positive attitude when working with internal and external customers.
- Knowledge of employment and safety procedures.
Nice To Haves
- Sales experience is preferred but not required.
Responsibilities
- Promote and sell merchandise displayed on the showroom floor.
- Work directly with internal and external customers.
- Follow up on customer orders and inquiries.
- Assist with merchandise-related problems in coordination with customer service and warehouse operations.
- Coordinate with other departments to ensure customer needs are met.
- Ask customers about products, prices, availability, and uses to understand their needs.
- Explain product features and benefits in a way customers understand.
- Prepare sales tickets for orders.
- Assist customers with product selections based on their specifications.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
- Describe merchandise and explain its use, operation, and care.
- Stay informed about new products, policies, and store advertisements.
- Use product-presentation and selling methods while providing excellent customer relations.
- Follow up with customers by email and phone.
- Perform other duties as directed by management.
Benefits
- Health, dental, and vision coverage
- 401(k) matching
- Life insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Accident coverage
- Critical illness coverage
- Hospital indemnity coverage
- Short- and long-term disability coverage
- Employee Assistance Program
- Paid vacation
- Employee discounts on Ashley Furniture: 20%, plus an additional 10% with management approval
- Fun work environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
