About The Position

The Sales Associate promotes and sells merchandise displayed on the showroom floor while working directly with internal and external customers. The role follows up on customer orders and inquiries and helps resolve merchandise-related problems in coordination with customer service and warehouse operations. The associate works with other departments to ensure customer needs are met, learns about products and store policies, and provides helpful, customer-focused sales service. Pay is $20 per hour during two weeks of training. For the first 90 days after training, compensation is $20 per hour or commission, whichever is greater. After the first 90 days, compensation is straight commission, with no salary cap. The schedule requires open availability. The position is based in an indoor, climate-controlled environment. The employer promotes and maintains a drug-free work environment and is an Equal Opportunity Employer.

Requirements

  • Ability to lift merchandise weighing 10 pounds.
  • Ability to walk or stand for long periods.
  • Ability to listen and respond to customer needs.
  • Ability to communicate effectively with team members.
  • Positive attitude when working with internal and external customers.
  • Knowledge of employment and safety procedures.
  • Ability to perform the physical activities listed, including stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.
  • Ability to lift up to 40 pounds rarely and/or up to 10 pounds occasionally to move objects.

Nice To Haves

  • Sales experience is preferred but not required.

Responsibilities

  • Promote and sell merchandise displayed on the showroom floor.
  • Work directly with internal and external customers and use excellent customer relations.
  • Follow up with customers by email and phone regarding orders and inquiries.
  • Assist with merchandise-related problems in coordination with customer service and warehouse operations.
  • Coordinate with other departments to ensure customer needs are met.
  • Ask customers about products, prices, availability, and uses to understand their needs.
  • Explain product features and benefits in a way customers can understand.
  • Prepare sales tickets for orders obtained.
  • Help customers select products according to their specifications.
  • Recommend, select, and help locate or obtain merchandise based on customer needs.
  • Describe merchandise and explain its use, operation, and care.
  • Stay informed about new products, policies, and store advertisements.
  • Perform other duties as directed by management.

Benefits

  • Health, dental, and vision coverage
  • 401(k) matching
  • Life insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Accident coverage
  • Critical illness coverage
  • Hospital indemnity coverage
  • Short- and long-term disability
  • Employee Assistance Program
  • Paid vacation
  • Employee discounts on Ashley Furniture: 20%, plus an additional 10% with management approval
  • Fun work environment
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