Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • Carlisle, PA

5d

About The Position

The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s and helps them find products and services for home improvement projects. Associates listen to customers, answer questions, locate and select merchandise, and provide friendly, professional service throughout the shopping experience. The role is assigned to a department according to hiring needs and the associate’s skills; this opening is for Building Materials on the day shift. Department assignments across the store may include appliances, cabinets, flooring, nursery and garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services.

Associates also organize and replenish merchandise, process orders and deliveries, and may prepare products to meet customer needs. Duties can include cutting and bundling wood or drywall, cutting blinds, tinting and mixing paint, or cutting and threading pipe. Associates may occasionally load merchandise and cross-train in other store areas. The work may involve inside and outside conditions, variable weather and temperatures, noise, and moving or shaking equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may occur.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise and services.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help deliver customer service.
• Prepare merchandise for customer needs, which may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed