Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc.•Murphy, TX

8d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You assist customers throughout their shopping experience, help them locate and select merchandise, and may occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise. Daily duties vary by department, and associates may work in areas such as Building Materials, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The position may involve working inside or outside in changing weather conditions, including extreme temperatures, wet or humid conditions, and wind or drafts. Associates may also encounter noise and moving or shaking equipment. Lifting practices depend on the role, weight, and volume; single lifts are limited to 75 pounds, with minimal team lifting beginning at 75 pounds or as needed. Powered equipment is used when required, with proper training or assistance from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.