Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • Chambersburg, PA

5d • Onsite

About The Position

The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s and helps them find the right products and services for their home improvement needs. The role focuses on listening to customers, answering questions, helping them locate and select merchandise, and providing friendly, professional service. Associates may occasionally load merchandise and help prepare department-specific products, such as mixing paint, cutting pipe or wood, cutting drywall, or cutting blinds. Associates are assigned to a department based on hiring needs and skillsets, with Building Materials among the possible departments. Daily responsibilities may vary by department and can include organizing and replenishing merchandise, processing orders and deliveries, guiding customers through shopping or checkout, and cross-training in other store areas.

The role may involve prolonged standing or sitting, lifting merchandise, and working in both indoor and outdoor conditions. Depending on location, associates may encounter extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. This position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver customer service.
• Prepare merchandise based on customer needs, including department-specific tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed