Sales Associate – Optical – Bilingual Spanish

National Vision•New Caney, TX

About The Position

America's Best, part of National Vision, is hiring a Sales Associate to help deliver an exceptional customer experience while supporting store operations and sales goals. The role includes helping customers choose eyewear based on lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; educating customers about eyewear and contact lens care; maintaining customer and patient records; communicating order status; answering phone calls; keeping the store clean, organized, and merchandised to brand standards; and supporting inventory control and loss prevention. Duties and work practices may vary to meet state licensing or credential requirements. Stores are closed on Sundays.

Requirements

Fluent in reading and speaking both English and Spanish.
Skilled at multitasking and handling a fast-paced work environment.
High school diploma or equivalent required.

Nice To Haves

At least 1 year of retail or customer service experience is preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.