Full Time - Sales Associate - Plumbing - Closing

Lowe's Companies, Inc.•New Philadelphia, OH
•Onsite

About The Position

The Sales Associate works in Lowe’s Plumbing department, welcoming customers and helping them find products and services for their home improvement needs. The role involves listening to customers, answering questions, locating and handling merchandise, and providing friendly, professional service. Associates may also replenish shelves, process orders and deliveries, guide customers through shopping or checkout, and prepare merchandise based on customer needs, such as cutting and threading pipe. Department assignments and daily responsibilities can vary, and associates may cross-train in other areas of the store. The role may involve prolonged standing or sitting, lifting merchandise, and working in both indoor and outdoor conditions. Environmental exposure may include extreme heat or cold, damp or windy conditions, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as plumbing.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare merchandise in the department based on customer needs, including cutting and threading pipe.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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