Full Time - Sales Associate - Plumbing - Closing

Lowe's Companies, Inc.•Plano, TX
•Onsite

About The Position

The Sales Associate in Plumbing provides customer service in a Lowe’s store. The associate welcomes customers, helps them find and select products and services for home improvement projects, answers questions, and assists with merchandise handling. The role may involve organizing and replenishing merchandise, processing orders and deliveries, and preparing products for customer needs. Associates may cross-train in other store areas and may occasionally travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors in varying weather conditions, with possible exposure to noise and moving equipment or objects.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as plumbing.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Assist customers with locating and handling merchandise.
  • Replenish merchandise by identifying empty shelf areas and down-stocking products.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare merchandise based on customer needs, such as cutting and threading pipe.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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